Support
Frequently asked
Who runs Solni?
A small UK team. We build every product, ship every order, and answer every email.
How new is Solni?
Very. We launched publicly in mid-2026. That’s why our offer is generous — new brand, no reviews yet, so we back it with a 60-day trial and 1-year warranty.
How long does UK shipping take?
7–12 working days tracked. Free over £30.
Do you ship internationally?
Not yet.
What’s the 60-day trial?
Try any Solni product for 60 days from delivery. If it’s not for you, we refund you. See our 60-Day Trial page.
What’s the warranty?
1-year against manufacturing defects. See our Warranty page.
Do you gatekeep return reasons?
No. If you want a refund inside 60 days, we process it.
How do I reach you?
hello@solni.co — we answer every email personally at this stage of Solni.